Qualtrics & SurveyMonkey: A Halloween IPO Tale

Qualtrics & SurveyMonkey: A Halloween IPO Tale

Happy Halloween! As expected, Qualtrics filed its Form S-1 registration statement (IPO) on October 19, 2018 under the oh-so-sexy symbol ‘XM’. Qualtrics, backed by VC firms Sequoia and Accel, has been valued at as much as $2.5 billion; soon we’ll hear what...
Qualtrics & SurveyMonkey: A Halloween IPO Tale

Qualtrics & SurveyMonkey: A Halloween IPO Tale

Happy Halloween! As expected, Qualtrics filed its Form S-1 registration statement (IPO) on October 19, 2018 under the oh-so-sexy symbol ‘XM’. Qualtrics, backed by VC firms Sequoia and Accel, has been valued at as much as $2.5 billion; soon we’ll hear what...
Survey Research in the Shadow of Big Data

Survey Research in the Shadow of Big Data

Data that’s really, really big No one goes around saying, “Gee, look at how big that data is!” Well, maybe some people, but they’re weird. At present, there is no unified definition of ‘big data’. Various stakeholders have diverse or self-serving definitions. A...
Impact of Great Creative in Sales Forecasts

Impact of Great Creative in Sales Forecasts

Let’s review some standard sales forecast inputs… When conducting a sales forecasting exercise, there are a number of fairly standard inputs that we have to feed into a forecasting model. In addition to the identification of a target population, and...
Tracking, or not…

Tracking, or not…

Sort of like an Eskimo tracker “Tracking” studies have been a staple of marketing research departments for decades, yet they still mean different things to different researchers and companies. Generally speaking, conventional thinking holds that tracking studies are...
Twists & turns of incidence

Twists & turns of incidence

An old trap From time to time I find myself getting into trouble when designing research and thinking about incidence, sometimes referred to as prevalence, or rate of occurrence. The trouble I find myself in relates to the the net percent of respondents who will,...
Rethinking NPS

Rethinking NPS

We’ve seen this before A recent review of tracking data with one of my e-commerce clients involved a discussion around NPS, or the “Net Promoter Score”, a measure that has been widely adopted in survey and customer satisfaction research. In research...
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