by Bob Walker | Nov 12, 2026 | AI, Marketing research, Project management
AI is not helping companies as much as we expected. According to a 2026 HBR Analytic Services survey of AI decision-makers, just 16% reported a “high degree” of measurable value from their AI investments. Why? One big reason: AI is used simply as a side...
by Bob Walker | Jul 13, 2025 | Conjoint analysis, Marketing research, Quantitative research, Research design
Conjoint analysis has emerged as one of the most powerful techniques for measuring customer preferences. While conjoint analysis is squarely in the quantitative camp, this approach actually builds upon the foundational insights that qualitative researchers excel at...
by Bob Walker | Apr 30, 2025 | Data quality, Marketing research, Research design, Survey research
To keep growing, both startups and established brands need a new product pipeline. One of the tools that can be used toward that goal is idea screening—the process of evaluating new product ideas at an early stage to help identify promising ideas for future product...
by Bob Walker | Dec 4, 2024 | Data quality, Marketing research, Research design, Survey research
If people suspect bias in a research study, it leads to a lack of confidence in the results. Unfortunately, research bias exists in many forms and in more ways than we would like to admit. In research, bias refers to any factor that abnormally distorts data,...
by Bob Walker | Aug 28, 2024 | Data quality, Marketing research, Research design, Survey research
Welcome to QRCA VIEWS’ inaugural Quant Corner column focusing on the many different aspects of quantitative marketing research. This column is intended to provide accessible, easily-digestible explanations of quantitative —but geared to you, the qualitative...
by Bob Walker | Oct 17, 2023 | Business strategy, Insights industry, Marketing and strategy
I was sorry to see that Qualtrics recently laid off 780 positions (October 2023), coming on the heels of 270 layoffs back in January of 2023. This represents about 20% of the Qualtrics workforce. Having once gone through that painful experience in my career, I...
by Bob Walker | May 3, 2023 | Consumer psychology, Marketing and strategy, ROI
Consumer alienation can happen quickly. Does anyone remember New Coke? More often, it happens slowly, almost imperceptibly, because alienation is obscured by our broader human experience which is found in our collective consciousness. While consumers seek novelty and...
by Bob Walker | Apr 6, 2023 | Conjoint analysis, Data science, Marketing and strategy
Potential buyers of a product or service consider many factors when deciding what to buy, and potential sellers must decide on the factors to offer and at what price. Buyers typically place their own economic self-interests first: spend the least amount of money,...
by Bob Walker | Apr 1, 2023 | Analytics, Conjoint analysis, Marketing and strategy, New product development
In today’s crowded marketplace, it’s more important than ever to understand what drives consumer preferences. That’s where conjoint analysis comes in. Conjoint analysis is a research method used to understand how consumers value different attributes...
