by Bob Walker | Jul 13, 2025 | Conjoint analysis, Marketing research, Quantitative research, Research design
Conjoint analysis has emerged as one of the most powerful techniques for measuring customer preferences. While conjoint analysis is squarely in the quantitative camp, this approach actually builds upon the foundational insights that qualitative researchers excel at...
by Bob Walker | Apr 30, 2025 | Data quality, Marketing research, Research design, Survey research
To keep growing, both startups and established brands need a new product pipeline. One of the tools that can be used toward that goal is idea screening—the process of evaluating new product ideas at an early stage to help identify promising ideas for future product...
by Bob Walker | Dec 4, 2024 | Data quality, Marketing research, Research design, Survey research
If people suspect bias in a research study, it leads to a lack of confidence in the results. Unfortunately, research bias exists in many forms and in more ways than we would like to admit. In research, bias refers to any factor that abnormally distorts data,...
by Bob Walker | Aug 28, 2024 | Data quality, Marketing research, Research design, Survey research
Welcome to QRCA VIEWS’ inaugural Quant Corner column focusing on the many different aspects of quantitative marketing research. This column is intended to provide accessible, easily-digestible explanations of quantitative —but geared to you, the qualitative...
by Bob Walker | Mar 15, 2023 | Marketing and strategy, Marketing research, Media Planning, Multi-touch Attribution
Companies that focus on buyers who have bought your brand – even at a minimal level – are significantly more likely to shift more of their total share of consumption to you. First you must find them, and then target them effectively with incremental ad...
by Bob Walker | Mar 15, 2023 | Customer experience, Marketing and strategy, Marketing research
In the acquisition process, revenue metrics are critical to assess business value. However, the need to assess customer health is often overlooked. In customer-facing businesses, this is especially dangerous. Without a clear “line of sight” into customer...
by Bob Walker | Oct 24, 2022 | Analytics, Communications, Marketing and strategy, Marketing research
A recent conversation on A/B testing with a client revealed an interesting perspective about messaging and positioning. The client, extolling their company’s rigorous A/B testing approach, failed to recognize a simple but scary fact: it is easy to compare multiple...
by Bob Walker | Sep 20, 2021 | Customer experience, Customer satisfaction, Marketing research, NPS, ROAS, ROI
In our age of automation and AI, marketers risk becoming detached from how their business practices, products, and services are perceived by their customers. Marketers have it all wrong by focusing solely on customer satisfaction or a willingness to recommend: these...
by Bob Walker | Jun 24, 2021 | Business strategy, Marketing and strategy, Marketing research
If you have been in business long enough, you know that the hard work of research is sometimes seen as optional or discretionary by some management teams because it’s hard to calculate the true ROI of research. But we’re thinking about this all wrong. Companies...
by Bob Walker | Apr 28, 2021 | Analytics, Marketing research, Quantitative research, Survey research
Looking for a quick way to get started understanding the results of your research? Projects that are survey research-based can be daunting. So can projects that involve the analysis of sales, promotional activity, advertising, or other marketing-related activity. We...
